In today’s rapidly evolving business landscape, fostering a vibrant and engaged community is paramount for success. Talkbase emerges as the ultimate solution, revolutionizing community analytics to empower businesses to understand, measure, and maximize their community efforts’ impact. The platform caters to the world’s fastest-growing companies, including Productboard, Applifting, Kiwi.com, make, Vue Storefront, and Mews.
At the heart of Talkbase is a mission to enable community teams to excel and showcase their contributions. With this innovative platform, businesses can seamlessly navigate the entire customer journey, from acquisition to onboarding and retention. Furthermore, it provides unparalleled insights into customer interactions within the community.
Talkbase empowers businesses to make data-driven decisions, offering a comprehensive view of community impact across various functions. The platform allows users to create custom reports that connect the dots between community, support, product, marketing, and customer success. Moreover, by visualizing the right community data, companies can understand where their community makes a real business impact and take informed actions.
Talkbase excels in connecting company and community data, offering member-level insights, and facilitating the organization of community contacts effortlessly. Users can leverage CRM profile details, build dynamic and static lists, and tag members for efficient categorization. Furthermore, the platform’s add-ons further enhance functionality, enabling seamless event organization, community resource hub development, and streamlined member onboarding.
Jiří Nečas, Tech Community Manager at productboard, attests to the transformative impact of Talkbase:
“Talkbase has taken our community programs and events to a new level. Our work more efficient and streamlined. From the first interaction, you can feel that this is a tool for community managers, built by people who have community management in their hearts.”
Jan Meissner, Product & Tech Community Lead at Mews, commented:
“I use Talkbase on a daily basis – I’m in it all the time, especially before an event where I’m constantly looking at the attendee list. It’s so easy and intuitive… seriously.”